top of page

TERMS & CONDITIONS

  • Alcohol and nudity are not permitted in the sauna. The Saltwater Sauna operators reserve the right to refuse admission to intoxicated persons.​

​​

  • Children under the age of 16 are not permitted to use the sauna.

​

  • Any hanging jewellery should be removed before entering the sauna to prevent burning.

​​

  • Any glasses or contact lenses should be removed before entering the sauna to avoid any damage to coatings and to prevent contact lenses from drying out.

​

  • Any footwear or swim shoes should be removed before entering the sauna.

​

  • All persons using the sauna do so at their own risk. If you have any reservations regarding sauna use,  it is essential that you consult your GP before making a booking.

​

  • You must not use the sauna if you:

    • suffer from high or low blood pressure or any heart or circulatory disorder or suffer from epilepsy or diabetes;

    • are pregnant; or

    • are prone to dizziness or fainting.

​

  • All persons using the sea as a 'cold plunge' do so at their own risk. It is your own responsibility to ensure that you are a capable swimmer and can handle being exposed to the cold temperatures and varying conditions of the sea.

​

  • Sauna etiquette must be adhered to at all times. This includes;

    • Washing feet in the bucket provided before entering the sauna

    • Sitting on a towel at all times

    • Staying in the sauna for no longer than 20 min at a time (we recommend 5-15 min sessions)

    • Gently pouring water onto the sauna stove; drizzle, don't dump water

    • Only pouring the provided 'sauna water' on hot rocks and nothing else

    • Getting changed within your booked time slot, if you'd like to use the changing room.

​​

  • Please refrain from bringing your own essential oils and other products for the session as these cannot be used in our sauna. Essential oils that haven't been approved for in-sauna use may react to the heat and release toxins, ignite on the stove, or create slippery surfaces inside the sauna.

​​

  • ​If you are making this booking on behalf of a group, it is your responsibility to make your group aware of the terms and conditions and to practice safe sauna use.

​

  • The Saltwater Sauna operators reserve the right to refuse entry, cut short, or cancel sessions for any reason that may be deemed a health and safety risk, if there are concerns about risky behaviour, or if any of the above rules are not followed. Refunds will not be offered to anyone refused admission.

PRIVACY POLICY

This privacy policy explains how The Saltwater Sauna will process the data relating to you that you provide to us, or that we may collect, when you visit our website at www.thesaltwatersauna.com (Website).

 

We are committed to protecting the personal data that we obtain. The privacy and confidentiality of our clients and visitors to our Website matter to us. We will deal with your personal data in compliance with all current applicable data protection laws.

 

Our Website may contain hyperlinks to third party websites. These third party websites operate independently from us, and we cannot accept any responsibility or liability for the privacy practices of such third parties nor the availability of these external sites or resources. The appearance of such links on our Website is not an endorsement. Should you use any of these websites, such use is at your own risk and we would advise that you review their respective privacy policies.

 

​

How do we collect your data?

 

  • Contact Form – When you complete a contact form, we collect your name, email address and any further information you choose to provide in your message.

​

  • Telephone Data – We will only collect personal information that you consent to provide to us in order to deliver a service.

​

  • Email Data that you provide – When you contact us via email, we will retain your email and our response to it for as long as the business issue remains and there is a legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.

 

  • Face to Face Contact – If you provided your contact details to us face to face, we may contact you via email, post or telephone. The legal basis for this is legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.

 

  • Cookies & Analytics – Our Website does not use cookies. Our Website uses website analytics, including Google Analytics, to evaluate and improve our Website, personalise your experience and to offer the best, most accessible service possible to all of our customers.

 

​

To find out more about Google Analytics and to learn how to opt out, please visit:

​

​

 

​

When you visit our Website, these analytics service providers may collect the following data, which will almost always be anonymised and aggregated before reporting back to us:

 

  • number of visitors to our Website

 

  • pages visited while at the Website and time spent per page

 

  • page interaction information, such as scrolling, clicks and browsing methods

 

  • websites where visitors have come from and where they go afterwards

 

  • page response times and any download errors

 

  • date and time of the visit

 

  • other technical information relating to end user device, such as IP address, access status/HTTP status code, your operating system and interface or browser plug-in

 

We process this information to understand how visitors use our Website and to compile statistical reports regarding that activity.

 

This processing is crucial to the running of our business and we therefore undertake such monitoring in the pursuit of our legitimate interests in improving our Website to provide a better service and source of information to visitors. This information is not used to develop a personal profile of you.

 

​

Existing customers

 

If you are already a customer of The Saltwater Sauna, we will hold your data under the legal basis of legitimate interest and may send you marketing materials, unless you withdraw consent.

 

​

Marketing

​

Where we provide you with information about our services or offers (via our newsletters), or if we contact you for market research purposes (such as surveys and feedback requests), we will only use your personal information in this way in accordance with laws relating to marketing directly to individuals, and in the pursuit of our legitimate interest of marketing our business.

If you have asked to be added to our mailing list, we will provide your details to a third party company called MailChimp that helps us to produce and manage our newsletters. We provide these communications on the basis that you have asked to receive these.

If you change your mind, you may opt-out at any time via the unsubscribe feature that appears in our emails or by contacting us at hello@thesaltwatersauna.com.

​

​

Your rights in relation to the personal data that we process

 

You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest:

 

  • to ask for a copy of data we are processing about you and have inaccuracies corrected;

 

  • to ask us to restrict, stop processing, or to delete your personal data;

 

  • to request a machine readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer; and

 

 

To make a request in relation to any of the aforementioned rights, please contact us at hello@thesaltwatersauna.com.

​

 

Changes to this Policy

 

This privacy policy may be updated from time to time. We will notify you of any changes to our privacy policy by posting the new privacy policy on our Website. You are advised to consult this privacy policy webpage regularly for any changes.

 

 

Contact

 

Questions, comments and requests in relation to this privacy policy are welcome and should be addressed to hello@thesaltwatersauna.com.

bottom of page